Posted inMicrosoft Teams

MC1045221: Microsoft Teams Gets Setting to Show Incoming Calls in a Small Window

3 minutesPosted inMicrosoft Teams
MWPRO IMPACT SCORE
OPERATIONAL IMPACT
25
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Teams AdminsMicrosoft 365 AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The update confirms adjusted dates but the rollout remains in progress for GCC High/DoD until early August, so admins should be aware. Admin effort is minimal as no configuration is needed, but user communication and documentation updates may be required. Users will see a change in how incoming calls appear, making the experience less disruptive. Urgency is low because the change is feature enhancement rather than enforced remediation.
20
🛡️ Admin Impact
LOW
45
👥 User Impact
MEDIUM
20
⚡ Urgency
LOW
20
🔧 Effort
LOW
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Teams is adding a default setting to show incoming calls in a small window, helping users avoid disruptions while working.
👥

END USERS

Users will see incoming calls in a smaller, movable window by default.
🛡️

IT ADMINS

Consider notifying users and updating related documentation about this new call window option.
📅

ROLLOUT TIMELINE

Upcoming:
Early August 2026

📢 Official Microsoft Message Center Announcement

(Updated) Microsoft Teams: New user setting to view incoming calls in a small window
Message ID: MC1045221 (Updated)

Updated July 20, 2026: We have updated the timeline. Thank you for your patience.

Coming soon for Microsoft Teams: A new setting that allows users to view incoming calls in a small window in Teams to prevent disruptions. Users will be able to take a call in the small window and continue to see what they were working on before the call.

This message applies to Teams on Windows desktop, Teams on Mac desktop, Teams for the web, and Teams for iOS/Android.

This message is associated with Microsoft 365 Roadmap ID 482747.

[When this will happen:]

Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.

General Availability (Worldwide): We will begin rolling out mid-March 2026 (previously mid-January) and expect to complete by late March 2026 (previously late January).

General Availability (GCC): We will begin rolling out early April 2026 (previously early February) and expect to complete by mid-April 2026 (previously mid-February).


General Availability: (GCC High, DoD): We will begin rolling out early May 2026 (previously early February) and expect to complete by early August 2026 (previously late July).

[How this will affect your organization:]

Before this rollout: Teams users are disrupted by the larger Teams screen when viewing an incoming call.

After this rollout: Teams users can turn on this setting to view calls in a small window. Note that both large and small windows are resizable:

user settings

This feature will be on by default.

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

Source: Microsoft Message Center • Analysed by MWPro

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