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📢 Official Microsoft Message Center Announcement
(Updated) Microsoft 365 admin center – Usage reports: Agent usage (preview)
Message ID: MC1148545 (Updated)
Updated July 27, 2026: We have updated the content. Thank you for your patience.
To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as:
- Total number of active agent users and active agents
- Usage breakdown per user, per agent, and per user-agent pair
- Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users)
- Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners)
The new report is rolling out in preview and will be available under
Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview
stage, the report will display a maximum of 30 days of history. In addition,
usage information from prior to August 19 2025 will not be
available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.
As part of this change, the previous version of the agent usage report will no longer be available.
This message is associated with Microsoft 365 Roadmap ID 497999
[When this will happen:]
Public Preview (Worldwide): Available now.
General Availability (Worldwide): We will begin rolling out end of July 2026 (previously early May) and expect to complete end of July 2026 (previously mid-May).
[How this will affect your organization:]
You will see a new “Agent” report in the Usage section in M365 Admin center showing usage associated with your organizations use of agents in Microsoft 365 Copilot Chat at Tenant, user, agent and agent-user level.
Learn more Microsoft 365 reports in the admin center –Agent usage
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents in the Copilot Control system section of the Microsoft 365 admin center. Learn more in Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center.Source: Microsoft Message Center • Analysed by MWPro
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