Posted inMicrosoft Teams

MC1269864: Microsoft Teams Adds Muted and Meeting Chat Sections and Replaces Meeting Chats Filter

4 minutesPosted inMicrosoft Teams
MWPRO IMPACT SCORE
OPERATIONAL IMPACT
35
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Microsoft 365 AdminsTeams AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The update introduces a UI change in Teams with two new sections for muted and meeting chats, impacting user navigation and workflow. Admin impact is low as no configuration or policy control exists, but communication and helpdesk readiness are needed. User impact is moderate since default grouping may change chat ordering and visibility. Urgency is moderate due to an updated rollout starting mid-August requiring awareness and user comms before adoption.
28
🛡️ Admin Impact
MEDIUM
48
👥 User Impact
MEDIUM
40
⚡ Urgency
MEDIUM
25
🔧 Effort
MEDIUM
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Teams will add new ‘Muted chats’ and optional ‘Meeting chats’ sections in the chat list to help organise conversations.
👥

END USERS

Users will see separate sections for muted and meeting chats; muted chats appear by default.
🛡️

IT ADMINS

Consider informing users and helpdesk teams about the new sections and where to manage them.
📅

ROLLOUT TIMELINE

Start:
Mid-August 2026

📢 Official Microsoft Message Center Announcement

(Updated) Microsoft Teams: New chat sections for muted and meeting chats
Message ID: MC1269864 (Updated)

Updated July 20, 2026: This feature was temporarily rolled back, and we have updated the timeline. Thank you for your patience.

[Introduction]

Microsoft Teams is introducing two new system chat sections called Muted chats and Meeting chats. These sections allow users to organize their chat and channels list by grouping muted conversations and meeting chats into dedicated sections that users can turn on or off. The new Meeting chats section will replace the Meeting chats filter, that was previously available at the top of the chat and channel list.

This message is associated with Microsoft 365 Roadmap ID 559605.

[When this will happen]

  • General Availability (Worldwide, GCC, GCC High, DoD): Rollout begins in mid-August 2026 (previously early May) and is expected to complete by end of September 2026 (previously end of July).

[How this affects your organization]

Who is affected

  • All Microsoft Teams users in Microsoft 365 tenants, including Worldwide, GCC, GCC High, and DoD

What will happen

Users may see up to two new system sections in their Teams chat and channels list:

  • Muted chats section
    • Enabled by default.
    • Muted chats that are not in Favorites or user‑created sections automatically move to this section.
    • The section appears at the bottom of the chat list.
    • Unread chats continue to appear bold.
  • Meeting chats section
    • Disabled by default.
    • When enabled by the user, meeting chats that are not in Favorites or user‑created sections automatically move to this section.
    • The section appears below the main chats list.
    • Unread chats continue to appear bold and contribute to badge counts.
  • Chats in Favorites or user‑created sections are not moved.
  • Users can drag and drop these sections to reorder them.
  • There are no admin controls for these sections.

[What you can do to prepare]

No admin action is required.

You may want to:

  • Inform users that new chat sections are available and that they can turn them on or off.
  • Notify helpdesk staff that muted chats may appear in a separate section by default.
  • Direct users to Settings > Chats and channels to manage these sections.

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Source: Microsoft Message Center • Analysed by MWPro

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