MWPRO IMPACT SCORE
OPERATIONAL IMPACT
27
0
25
50
75
100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
Recommended Action:
Take a look and decide whether this affects your tenant, users or support teams.
Take a look and decide whether this affects your tenant, users or support teams.
What is MWPro Impact Score?
Watch our 60‑second explainer
Primary Audience
Microsoft 365 AdminsPower Platform AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
This is a new Copilot feature offering centralised configuration of Sales agent starter prompts. It gives admins flexibility to customise or disable defaults, which requires awareness and possible configuration for alignment with business processes. User impact is indirect since sellers receive default prompts, improving workflows without disruption. Urgency is low because no mandatory action is required, but organisations may review prompt sets and adjust as needed.
30
Admin Impact
20
User Impact
25
Urgency
30
Effort
WHAT YOU NEED TO KNOW
AT A GLANCE
You can now configure Sales agent starter prompts in one place and assign them to apps like Copilot and Dynamics 365.
END USERS
Users may see default or custom starter prompts for tasks like research or meeting follow-up.
IT ADMINS
No immediate admin action required.
ROLLOUT TIMELINE
Upcoming:
31 July 2026
31 July 2026
📢 Official Microsoft Message Center Announcement
Sales in Microsoft 365 Copilot – Configure Sales agent starter prompts across applications
Message ID: MC1442232
We are announcing the ability to configure Sales agent starter prompts across applications in Sales in Microsoft 365 Copilot. This feature will reach general availability on July 31, 2026.
How does this affect me?
This feature enables you to configure Sales agent starter prompts from a single, centralized experience and assign them to specific apps – including Dynamics 365 and Microsoft 365 Copilot.
Starter prompts are provided by default, giving sellers a ready-made set of common scenarios such as customer research, relationship insights, sentiment analysis, and meeting follow-up – so they can get started quickly without crafting queries from scratch. You can disable default prompts and replace them with custom prompts tailored to your organization’s needs.
What action do I need to take?
This message is for awareness, and no action is required.
If you would like more information on this feature, please visit Configure starter prompts for Sales agent chat.
Source: Microsoft Message Center • Analysed by MWPro
