Posted inMicrosoft Viva

MC1266023: Microsoft 365 Copilot Adds Expanded Metrics in Copilot Analytics and Unifies Copilot Chat Reporting

4 minutesPosted inMicrosoft Viva
MWPRO IMPACT SCORE
OPERATIONAL IMPACT
33
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
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Primary Audience

Microsoft 365 AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The update introduces new analytics metrics and renames Copilot Chat metrics, which will stop refreshing existing recurring custom queries and published reports. Admins who maintain reports need to rerun queries and republish them to reflect the updated metrics, making impact moderate for analytics teams. End users are unaffected as the change relates to reporting, so user impact is low. Urgency and implementation effort are moderate as action is required but there is no immediate operational risk.
40
🛡️ Admin Impact
MEDIUM
15
👥 User Impact
LOW
35
⚡ Urgency
MEDIUM
35
🔧 Effort
MEDIUM
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Copilot Analytics now includes more detailed metrics and unified Copilot Chat reporting. Existing custom queries and published reports based on old metrics will stop refreshing after the update.
👥

END USERS

No major end-user change expected.
🛡️

IT ADMINS

Update any custom queries and reports that rely on the old metric names after rollout.
📅

ROLLOUT TIMELINE

Past:
June 2026

📢 Official Microsoft Message Center Announcement

(Updated) Microsoft 365 Copilot: Comprehensive Copilot metrics in Copilot Analytics
Message ID: MC1266023 (Updated)

Updated August 11, 2026: With the upcoming Copilot Chat metric renaming, report templates will be upgraded to a new version. As a result, all existing recurring custom queries and published reports based on the current metrics will stop refreshing. You’ll need to rerun your queries using the renamed metrics and republish your reports as needed.

Prebuilt Power BI template reports, including any published versions, are not affected and require no action. Thank you for your patience. 

[Introduction]

We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. 

In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric.

This message is associated with Microsoft 365 Roadmap ID 557981.

[When this will happen]

  • General Availability (Worldwide): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2026 (previously mid-June).
  • General Availability (GCC): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2025 (previously mid-June).

[How this affects your organization]

Who is affected

  • This capability is available to users who are licensed for Microsoft 365 Copilot.
  • All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights

What will happen

  • New metrics will appear in the Copilot Dashboard and Advanced Analysis.
  • Copilot Chat (Work) will be renamed as Copilot Chat, and Copilot Chat (web) will be renamed as Copilot Chat (legacy web).
  • You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote:

     user settings

    user settings

  • Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data.
  • The feature will be enabled automatically for all tenants.
  • No configuration changes or policy updates are required.

[What you can do to prepare]

  • No action is required before rollout.
  • You may choose to notify relevant teams about the new metrics.
  • Update internal documentation if your organization tracks Copilot usage analytics.
  • Review updated online documentation when it becomes available in early May.

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Source: Microsoft Message Center • Analysed by MWPro

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