Posted inMicrosoft Teams

MC1045221: Microsoft Teams Adds Setting to View Incoming Calls in a Small Window

3 minutesPosted inMicrosoft Teams
MWPRO IMPACT SCORE
OPERATIONAL IMPACT
27
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
Recommended Action:
Take a look and decide whether this affects your tenant, users or support teams.
▶ What is MWPro Impact Score? Watch our 60‑second explainer

Primary Audience

Teams AdminsMicrosoft 365 AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The update moves GA dates back by about two months, reducing urgency. Admin configuration is not required, but admins may need to inform users and update guidance. Users will see a change in call handling, as calls can now appear in a smaller resizable window, improving workflow continuity.
20
🛡️ Admin Impact
LOW
40
👥 User Impact
MEDIUM
30
⚡ Urgency
MEDIUM
15
🔧 Effort
LOW
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Teams adds a setting so incoming calls can appear in a small window. Helps reduce disruption and keep work visible during calls.
👥

END USERS

Users can now choose a smaller incoming call window instead of the full Teams screen.
🛡️

IT ADMINS

Consider notifying users and updating any related support or help materials.
📅

ROLLOUT TIMELINE

Past:
Completed Sept 2026

📢 Official Microsoft Message Center Announcement

(Updated) Microsoft Teams: New user setting to view incoming calls in a small window
Message ID: MC1045221 (Updated)

Updated September 2, 2026: We have updated the timeline. Thank you for your patience.

Coming soon for Microsoft Teams: A new setting that allows users to view incoming calls in a small window in Teams to prevent disruptions. Users will be able to take a call in the small window and continue to see what they were working on before the call.

This message applies to Teams on Windows desktop, Teams on Mac desktop, Teams for the web, and Teams for iOS/Android.

This message is associated with Microsoft 365 Roadmap ID 482747.

[When this will happen:]

  • Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
  • General Availability (Worldwide): We will begin rolling out mid-March 2026 (previously mid-January) and expect to complete by late March 2026 (previously late January).
  • General Availability (GCC): We will begin rolling out early April 2026 (previously early February) and expect to complete by mid-April 2026 (previously mid-February).
  • General Availability: (GCC High, DoD): We will begin rolling out early May 2026 (previously early February) and expect to complete by mid-September 2026 (previously end of August).

[How this will affect your organization:]

  • Before this rollout: Teams users are disrupted by the larger Teams screen when viewing an incoming call.
  • After this rollout: Teams users can turn on this setting to view calls in a small window. Note that both large and small windows are resizable:

user settings

This feature will be on by default.

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

Source: Microsoft Message Center • Analysed by MWPro

<<< [MC1045221] Archive
Tooltip: View earlier revisions of this post

Share This Update
Tags: