MC1473299: Dynamics 365 Commerce Adds Receipt Printing via Adyen Payment Terminal Printers

MWPRO IMPACT SCORE
OPERATIONAL IMPACT
28
0 25 50 75 100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
Recommended Action:
Take a look and decide whether this affects your tenant, users or support teams.
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Primary Audience

IT ManagersService OwnersMicrosoft 365 Admins
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
This is a new optional feature entering public preview, so no immediate action is needed. Admins may plan to test configuration in Commerce headquarters and map receipt profiles to payment terminal hardware, which adds minor complexity. Store associates will see a visible change in workflow if adopted, but adoption is optional. Urgency remains low as this is an awareness update for an upcoming preview.
30
🛡️ Admin Impact
35
👥 User Impact
20
Urgency
30
🔧 Effort
ℹ️ WHAT YOU NEED TO KNOW
📌

AT A GLANCE

Dynamics 365 Commerce will support printing receipts directly from supported Adyen payment terminals, reducing the need for separate receipt printers.
👥

END USERS

Store associates may start printing receipts via Adyen terminals instead of standalone printers.
🛡️

IT ADMINS

No immediate admin action required.
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ROLLOUT TIMELINE

Upcoming:
October 2026

📢 Official Microsoft Message Center Announcement


Dynamics 365 Commerce – Print receipts using Adyen payment terminal printers
Message ID: MC1473299
We are announcing the ability to print receipts using the built-in printer on supported Adyen payment terminals in Dynamics 365 Commerce. This feature will reach public preview on October 2, 2026.

How does this affect me?
This feature enables organizations to design and manage receipt formats in Commerce headquarters and print them directly from an Adyen payment terminal, without requiring a separate receipt printer.

When this feature is enabled, administrators can configure receipt formats by using the existing receipt designer in Commerce headquarters and associate the receipt profile with the hardware profile used by the Adyen payment terminal. After a customer completes a payment, the terminal can print the receipt using its built-in printer.

This capability can reduce the need for dedicated receipt printers and allows store associates to accept payments and provide receipts from a single device.

What action do I need to take?
This message is for awareness, and no action is required.

Source: Microsoft Message Center • Analysed by MWPro

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