Mike Rosoft

Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920]

We are announcing the Create custom summaries for any record type in Customer Service feature for Dynamics 365 Customer Service. This feature allows customer service representatives to generate AI-based summaries of any record types within Dynamics 365 Customer Service.

Mike Rosoft 10 October 2024New feature, Stay informed1

Microsoft Dataverse

Microsoft Dataverse – Service Update 9.2.24101.00000 for GBR [MC907729]

We have a minor service update planned for your Microsoft Dataverse environment hosted in GBR.

Mike Rosoft 10 October 2024Stay informed1

Microsoft 365 suite

Microsoft Edge Mobile: Updated Weather and Wallpaper on the New tab page (Microsoft Entra ID users) [MC907533]

Two new features are coming soon for Microsoft Entra ID users on the New tab page in Microsoft Edge for Android and iOS devices:

Mike Rosoft 10 October 2024Admin impact, New feature, Plan for change, User impact1

Microsoft Viva

Microsoft Viva Pulse: New Pulse tenant admin dashboard for users with Pulse admin access [MC907535]

Human Resources and IT departments need a way to track user telemetry and usage to ensure that Microsoft Viva Pulse is being used effectively and has a strong return on investment. They also want to identify any issues related to user adoption that hinder the rollout of Pulse in an organization.

Mike Rosoft 10 October 2024Admin impact, New feature, Plan for change, User impact1

SharePoint Online

Microsoft Syntex optical character recognition (OCR) will support PDF files with images [MC907534]

We are pleased to announce a new enhancement coming soon to the Microsoft Syntex optical character recognition (OCR) capabilities in Microsoft SharePoint Online: We will support hybrid PDF files that contain both text and images.

Mike Rosoft 10 October 2024Feature update, Stay informed, User impact1

Microsoft 365 apps

Microsoft 365 (Office) apps: The Feed feature will retire starting November 1, 2024 [MC907532]

As part of our ongoing efforts to streamline and enhance user experiences, we will retire the Feed feature from the Microsoft 365 app, which affects www.microsoft365.com and www.office.com, as well as the Windows app (Microsoft 365 (Office).

Mike Rosoft 10 October 2024Plan for change, Retirement, User impact1

Microsoft Teams

Microsoft Mesh app on Meta Quest headsets supports hand interactions [MC907538]

Microsoft Mesh app users on Meta Quest 2, 3, and Pro headsets will be able to use their hands to use the app, move around in event environments, and interact with objects. Motion controllers will continue to be supported, and users can switch between using controllers or their hands while using the app.

Mike Rosoft 10 October 2024New feature, Stay informed, User impact1

Exchange Online

Microsoft Exchange admin center: New URL [MC907101]

a new URL for the Microsoft Exchange admin center (EAC): https://admin.cloud.microsoft/exchange. The existing URL (https://admin.exchange.microsoft.com) will remain active, allowing you to use either URL for accessing the EAC.

Mike Rosoft 9 October 2024Admin impact, Feature update, Plan for change1

Exchange Online Microsoft 365 apps

New Microsoft Outlook for Windows: Open or restart while offline [MC907098]

Coming soon: The ability to open or restart the new Microsoft Outlook for Windows when not connected to the internet.

Mike Rosoft 9 October 2024Admin impact, Feature update, Stay informed, User impact1

Microsoft 365 suite

We’re making some changes to our billing periods for products purchased per seat [MC907107]

We're making some changes to our billing periods for products purchased per seat. This will only impact you if you are a new customer or an existing customer whose invoices begin with “G”.

Mike Rosoft 9 October 2024Admin impact, Stay informed1