Dynamics 365 Apps

Message ID: MC947134 We are announcing the Extend email drafts with file links from third-party systems feature for Copilot for Sales. This feature allows you to add content and links from external, third-party systems to emails. This feature will reach…

Message ID: MC946966 We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technicians get the ability to summarize their work orders with Copilot within the Field Service…

Message ID: MC946934 We are announcing the introduction of the Summarize Records with Copilot feature for Dynamics 365 Field Service. This enhancement enables technicians to quickly access a summary of their work orders, including key details and contextual information within…

Message ID: MC931328 We are announcing the Summarize records with Copilot feature for Dynamics 365 Field Service. This feature provides technicians with a quick summary of their work orders, outlining key details and other contextual information. This feature will reach…

Message ID: MC927985 We are announcing the enhanced email summaries and drafts with meeting suggestions feature for Copilot for Sales. This feature will allow users to utilize Copilot for drafting emails and generating email summaries. This feature will be released…

Message ID: MC926015 We are announcing the configure Copilot summaries in Field Service feature for Dynamics 365 Field Service. This feature will provide admins with additional control over the specific data that is included in summaries. This feature will reach…

We are announcing the Summarize work orders with Copilot in Outlook feature for Dynamics 365 Field Service. This feature allows you to get a summary of a work order without having to leave Outlook and open the Field service web or mobile apps. This feature will reach general availability on November 18, 2024.

We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.