Amazon Connect now offers customers the ability to view status of agent screen recordings in near real time in CloudWatch using Amazon EventBridge. With screen recording, supervisors can identify areas for agent coaching (e.g., non-compliance with business processes) by not…

Amazon Redshift Serverless, which allows you to run and scale analytics without having to provision and manage data warehouse clusters, is now generally available in the AWS Asia Pacific (New Zealand) region. With Amazon Redshift Serverless, all users, including data…

Amazon Lightsail now offers two larger database bundles with up to 8 vCPUs, 32GB memory, and 960GB SSD storage. The new database bundles are available in both standard and high-availability plans. You can create MySQL and PostgreSQL databases using the…

Amazon EMR Serverless now supports job run-level cost allocation that provides better visibility into charges for individual job runs by allowing you to configure granular billing attribution at the individual job run level. You can get granular cost visibility by…

Amazon Relational Database Service (Amazon RDS) for SQL Server now supports setting up cross-region read replicas in 16 additional AWS Regions. Cross-region read replicas enable customers to provide a replica database for read-only applications closer to users in a different…

AWS Lambda now supports creating serverless applications using .NET 10. Developers can use .NET 10 as both a managed runtime and a container base image, and AWS will automatically apply updates to the managed runtime and base image as they…