Amazon Connect Cases now supports AWS Service Quotas, giving administrators a centralized way to view applied limits, monitor utilization, and scale case workloads without hitting unexpected service constraints. You can request quota increases directly from the Service Quotas console, and…

Starting today, Amazon Aurora MySQL - Compatible Edition 3 (with MySQL 8.0 compatibility) will support MySQL 8.0.44 through Aurora MySQL v3.12. In addition to many security enhancements and bug fixes, Aurora MySQL v3.12 contains several availability improvements. For more details,…

Amazon OpenSearch Service now supports latest generation x86 based high performance Storage Optimized i7i instances. Powered by 5th generation Intel Xeon Scalable processors, I7i instances deliver up to 23% better compute performance and more than 10% better price performance over…

Amazon OpenSearch Service expands support for the latest generation Graviton4-based Amazon EC2 instance families. These new instance types are compute optimized (c8g), general purpose (m8g), and memory optimized (r8g, r8gd) instances. AWS Graviton4 processors provide up to 30% better performance…

Kiro brings agentic AI development capabilities to workloads with elevated compliance needs in AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions. Kiro is an agentic AI with an integrated development environment (IDE) and command-line interface (CLI) that helps you go…

Amazon Connect now supports larger, multi-line text fields on case templates allowing agents to capture detailed free-form notes and structured data directly within cases. These fields expand vertically to accommodate multiple paragraphs, making it easier to document root cause analysis,…