Amazon Connect now supports copy and bulk edit of agent scheduling configuration, making it easier to set up and maintain agent schedules. You can create new scheduling configurations by copying existing ones — for example, copy a weekday shift profile…

Amazon EBS io2 Block Express volumes are now available in Amazon Web Services China (Beijing) Region, operated by Sinnet and Amazon Web Services China (Ningxia) Region, operated by NWCD. io2 Block Express leverage the latest generation of EBS storage server…

Amazon Connect now supports agent schedule adherence notifications, making it easier for you to proactively identify when agents aren't adhering to their scheduled activities. You can define rules to automatically send email or text notifications (via EventBridge) to supervisors when…

AWS Graviton4-based R8g database instances are now generally available for Amazon Aurora with PostgreSQL compatibility in the AWS Canada (Central), AWS Asia Pacific (Singapore) and AWS Asia Pacific (Seoul) regions. R8g instances offer larger instance sizes, up to 48xlarge and…

Amazon Neptune Analytics is now available in the AWS Canada (Central) and Australia (Sydney) Regions. You can now create and manage Neptune Analytics graphs in the AWS Canada (Central) and Australia (Sydney) Regions and run advanced graph analytics and vector…

Amazon DynamoDB now offers customers the option to use Internet Protocol version 6 (IPv6) addresses in their Amazon Virtual Private Cloud (VPC) when connecting to DynamoDB tables, streams, and DynamoDB Accelerator (DAX), including with AWS PrivateLink Gateway and Interface endpoints.…