Amazon Connect, the cloud-based contact center service from AWS, now supports Get Customer Input and Store Customer Input flow blocks for outbound voice whisper flows. The Get Customer Input flow block allows a prompt to be played to a customer…

AWS Clean Rooms now supports data access budgets for tables associated to a collaboration. This new privacy control allows you to limit the number of times your data can be analyzed when training or running inference on a custom ML…

Amazon Connect now provides agent time-off balance data in analytics data lake, making it easier for you to generate reports and insights from this data. With this launch, you can now access latest and historical agent time-off balances across different…

Amazon Managed Workflows for Apache Airflow (MWAA) now supports Apache Airflow version 3.0, the latest major release of the workflow orchestration platform. This release enhances your ability to author, schedule, and monitor complex workflows with greater efficiency and control. Amazon…

Amazon Keyspaces (for Apache Cassandra) now supports Internet Protocol version 6 (IPv6) through new dual-stack endpoints that enable both IPv6 and IPv4 connectivity. This enhancement provides customers with a vastly expanded address space while maintaining compatibility with existing IPv4-based applications.…

AWS DataSync now supports virtual private cloud (VPC) endpoint policies, allowing you to control access to DataSync API operations through DataSync VPC service endpoints and Federal Information Processing Standard (FIPS) 140-3 enabled VPC service endpoints. This new feature helps organizations…