Amazon Connect Customer now enables managers to use generative AI to automatically evaluate self-service interactions, and get aggregated insights to help improve customer experience. Managers can define custom evaluation criteria in natural language within evaluation forms — such as "Were…

Amazon EMR now supports Apache Spark 4.0.2 across all three deployment models. With Spark 4.0.2, you can build and maintain data pipelines more easily with ANSI SQL and VARIANT data types, enforce fine-grained access control (FGAC) at the row level…

Amazon SageMaker HyperPod now supports minimum capacity requirements (MinCount) for clusters using Slurm orchestration with continuous provisioning. With continuous provisioning, HyperPod provisions clusters with available partial capacity so you can start your AI/ML jobs quickly, while continuing to provision remaining…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) X8i instances are available in the Asia Pacific (Singapore), Asia Pacific (Sydney) and AWS GovCloud (US-West) regions. These instances are powered by custom Intel Xeon 6 processors available only on AWS. X8i instances…

Amazon GuardDuty Malware Protection for AWS Backup is now available for Amazon S3 continuous backups. You can now scan your S3 continuous backups for malware and identify clean points in time across your entire backup timeline for safe recovery. You…

AWS Deadline Cloud now supports browsing job attachment files directly within the Deadline Cloud monitor. AWS Deadline Cloud is a fully managed service that simplifies render management for teams creating computer-generated graphics and visual effects, for films, television, broadcasting, web…