Amazon Connect Customer Profiles now sends segment membership events, providing the ability to receive real-time and scheduled notifications when customer profiles enter or exit a segment, such as high-value customers or low-satisfaction customers. Previously, detecting when customer profiles joined or…

Amazon Elastic Block Store (Amazon EBS) Volume Clones now supports copying EBS volumes across AWS accounts with re-encryption. You can copy EBS volumes to any AWS account, re-encrypting with an AWS Key Management Service (AWS KMS) key in the target…

Amazon Connect Customer now gives contact center managers the ability to set specific capacity limits for different kinds of work. Previously, concurrency settings were applied at the channel level so all contacts within a channel were treated the same regardless…

AWS Lambda now supports a 90-minute function timeout for asynchronous and event source mapping (ESM) invocations on Lambda Managed Instances (LMI), a 6x increase from the previous 15-minute limit. You can now run data processing, media transcoding, financial calculations, AI…

Today, AWS announced the general availability of an AWS-managed transformation for .NET modernization in AWS Transform custom that you can trigger with a single one-line CLI command. You can run this transformation interactively, or script it into any existing pipeline…

AWS announces the Confluence Data Center data source connector for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers running self-hosted Confluence Data Center instances can now crawl blogs and pages from their Confluence spaces directly…