M365 and Microsoft Teams: Unified management of app and agent availability in Teams, Outlook, and the Microsoft 365 app [MC796790]

M365 and Microsoft Teams: Unified management of app and agent availability in Teams, Outlook, and the Microsoft 365 app [MC796790]

Message ID: MC796790 (Updated) Updated April 21, 2026: We have updated the timeline and content below. Thank you for your patience.  What it isMicrosoft is rolling out a new feature to streamline how app and agent availability is managed across Teams,…
(Updated) Microsoft Teams: Recently used emojis sync across devices [MC1256307]

(Updated) Microsoft Teams: Recently used emojis sync across devices [MC1256307]

Message ID: MC1256307 (Updated) Updated April 21, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re releasing an improvement to Microsoft Teams that syncs your recently used emojis and reactions across devices. With this update, users will…
Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Message ID: MC1287373 [Introduction] Microsoft Teams is introducing Efficiency Mode, a performance-optimized experience designed for hardware-constrained devices. This change improves app responsiveness and meeting quality by adjusting resource usage based on device capabilities.This message applies to Teams for Windows desktop…
Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Message ID: MC1287369 [Introduction]Live chat in Microsoft Teams enables small and medium businesses to connect with customers through a chat widget embedded on their websites. Website visitors can chat directly with business employees, who receive and manage these conversations in…
Microsoft Teams: Shared voicemails for call queues will be easier to manage [MC1287371]

Microsoft Teams: Shared voicemails for call queues will be easier to manage [MC1287371]

Message ID: MC1287371 [Introduction]We’re improving how shared voicemails for Call Queues are managed in Microsoft Teams. Previously, shared voicemail messages were primarily accessed in Outlook, with limited visibility in Teams. This update brings shared voicemail management directly into the Queues…
M365 and Microsoft Teams: Unified management of app and agent availability in Teams, Outlook, and the Microsoft 365 app [MC796790]

M365 and Microsoft Teams: Unified management of app and agent availability in Teams, Outlook, and the Microsoft 365 app [MC796790]

Message ID: MC796790 (Updated) Updated April 21, 2026: We have updated the timeline and content below. Thank you for your patience.  What it isMicrosoft is rolling out a new feature to streamline how app and agent availability is managed across Teams,…