Message ID: MC1234588 We are announcing the ability to use Quality Evaluation Agent (QEA) for Bulk Case Evaluation in Dynamics 365 Customer Service. This feature will reach general availability on March 20, 2026. How does this affect me? This feature…

Message ID: MC1234577 We are announcing improvements to enhanced consent‑based segmentation in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on March 20, 2026.How does this affect me?This feature improves consent-based segments to provide clear and…

Message ID: MC1233447 We are announcing the ability to configure customer payment due dates without the use of workarounds or enforcement of requirements across all projects in a contract in Dynamics 365 Project Operations. This feature will reach general availability…

Message ID: MC1231506 We are announcing the ability to adjust or reverse project timesheets in Dynamics 365 Project Operations. This feature will be made available for public preview on March 13, 2026.How does this affect me?This feature gives users insights…