![Dynamics 365 Contact Center – Use Admin Agent to simplify setup tasks in contact center [MC1276450]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-scottwebb-1029615-1024x683.webp "Dynamics 365 Contact Center - Use Admin Agent to simplify setup tasks in contact center [MC1276450] 1")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use Admin Agent to simplify setup tasks in contact center [MC1276450]
Message ID: MC1276450 We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026.How does this affect me?This feature allows administrators to set up channels, routing, queues, AI agents, voice configurations,…
![Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels [MC1276446]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-144234-1024x683.webp "Dynamics 365 Customer Service - Protect sensitive information in emails with data sensitivity labels [MC1276446] 2")
![Power Apps – Microsoft 365 Copilot will be available in model-driven apps [MC1273407]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-karolina-grabowska-7680142-1024x683.webp "Power Apps - Microsoft 365 Copilot will be available in model-driven apps [MC1273407] 3")
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![Microsoft Copilot Studio – Enable express mode for flows invoked by an agent or app [MC1268694]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-25626433-1024x683.webp "Microsoft Copilot Studio - Enable express mode for flows invoked by an agent or app [MC1268694] 5")
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