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Microsoft Copilot Studio – Use the Lead Manager and Customer Brief templates [MC1108001]
Posted inPower Platform

Microsoft Copilot Studio – Use the Lead Manager and Customer Brief templates [MC1108001]

Message ID: MC1108001We are announcing the ability to use the Lead Manager and Customer Brief templates in Microsoft Copilot Studio. This feature will reach general availability on August 1, 2025. How does this affect me?These two new agent templates help…
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Posted by Modern Workspace Pro 2 July 2025Tags: New feature, Stay informedNo Comments
Dynamics 365 Customer Insights – Journeys – Pause and resume journeys to handle unplanned events [MC1107941]
Posted inDynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Pause and resume journeys to handle unplanned events [MC1107941]

Message ID: MC1107941We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on July 31, 2025. How does this affect me?Instead of stopping…
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Posted by Modern Workspace Pro 2 July 2025Tags: New feature, Stay informedNo Comments
Microsoft Copilot Studio – Group files with instructions to guide and improve agent answers [MC1107954]
Posted inPower Platform

Microsoft Copilot Studio – Group files with instructions to guide and improve agent answers [MC1107954]

Message ID: MC1107954 We are announcing the ability to group up to 500 files into a single knowledge source, where agents can narrow their scope of search when queried about relevant and related data in Copilot Studio. This feature is…
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Posted by Modern Workspace Pro 2 July 2025Tags: New feature, Stay informedNo Comments
Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934]

Message ID: MC1107934 We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need to consult first in Dynamics 365 Contact Center. This feature will reach general availability on July…
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Posted by Modern Workspace Pro 2 July 2025Tags: New feature, Stay informedNo Comments
Microsoft Copilot Studio – Publish agents to WhatsApp [MC1107311]
Posted inPower Platform

Microsoft Copilot Studio – Publish agents to WhatsApp [MC1107311]

Message ID: MC1107311We are announcing the ability to publish agents to WhatsApp in Copilot Studio. This feature will reach general availability on July 31, 2025. How does this affect me?The WhatsApp channel will be made available in Copilot Studio. When…
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Posted by Modern Workspace Pro 1 July 2025Tags: New feature, Stay informedNo Comments
Dynamics 365 Contact Center – Add messaging to native mobile apps [MC1107195]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Add messaging to native mobile apps [MC1107195]

Message ID: MC1107195 We are announcing the ability to reach your customers through your branded mobile application with our mobile messaging experience in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025. How does this…
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Posted by Modern Workspace Pro 1 July 2025Tags: New feature, Stay informedNo Comments

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Is Your Online Meeting Secure? NCSC's New Guidelines for SMEs The UK's National Cyber Security Centre (NCSC) has just released a major update on securing online meetings. For SMEs, virtual collaboration is the cornerstone of business—but it's also a prime target for cyber threats like hijacking, eavesdropping, and data leaks. In this video, we dive deep into the NCSC's latest recommendations to help you build organizational resilience. We cover: ✅ Choosing trusted services & enterprise-grade plans ✅ Securing admin accounts with 2-Step Verification (2SV) ✅ Controlling meeting access with waiting rooms and passcodes ✅ Protecting privacy with background blur & data storage awareness ✅ The emerging risks of AI meeting assistants Read the full deep dive on our blog: 🔗 https://mwpro.co.uk/blog/2026/03/19/how-to-secure-your-online-meetings-ncsc-guidance-for-smes/ 🚀 Stay ahead of the curve! Subscribe to Modern Workspace Pro for the latest tech-news updates, security tips, and productivity hacks for Microsoft 365 and the Power Platform. 🌐 Visit us at: https://mwpro.co.uk #NCSC #CyberSecurity #SME #OnlineMeetings #ModernWorkspacePro #HybridWork #BusinessSecurity #TechUpdates #UKBusiness #OnlineSafety #ITSecurity #DigitalResilience #CyberAware #MeetingSecurity #Microsoft365
Online Meeting Security: The New NCSC Guidelines for SMEs
How to Turn Microsoft Teams into Your Company’s Brain using Copilot Studio Most critical business decisions are made in Microsoft Teams, but they often get lost in the noise of endless chats and channels. In this video, we show you how to use Microsoft Copilot Studio (AI Builder) to transform that scattered conversation history into a secure, high-precision organizational knowledge base. In this technical explainer, you’ll learn: ✅ How Semantic Indexing (RAG) turns unstructured chats into grounded answers. ✅ The step-by-step process of adding Teams as a governed knowledge source. ✅ How to maintain Enterprise Governance & Security using Microsoft 365 permissions. ✅ Closing the loop: Connecting Copilot to Power Automate for automated task creation in Planner. ✅ Scaling with Multi-Agent Decision Intelligence for discovery, compliance, and execution. Stop searching through months of chat history and start leveraging the "brain" of your organization today. 🚀 Level up your productivity with Modern Workspace Pro! 🔔 Subscribe for the latest Microsoft 365, Power Platform, and AI-driven updates. 🌐 Visit our website for resources & architecture guidance: https://mwpro.co.uk #Microsoft365 #CopilotStudio #MicrosoftTeams #AIBusiness #ModernWorkspace #DecisionIntelligence #PowerPlatform #EnterpriseAI
Microsoft Copilot Studio: Automated Decision Recall for Enterprise Teams
Teams labels just disappeared? Here’s what changed—and how to fix it fast. [MC1226220] Microsoft is updating the Teams app bar: text labels are now hidden by default for a cleaner, more focused look, so you’ll see icons only on the left rail. Hovering or keyboard‑focus still shows a tooltip with the app name. HOW TO SHOW LABELS AGAIN (10s) Go to Settings → Appearance → “Show app names in the app bar.” WHO’S AFFECTED & WHEN • Rollout window: mid‑March to early April 2026 (commercial tenants) • EDU tenants are excluded • This is a per‑user toggle (no tenant‑level policy) ADMIN TIPS • Send a 30‑second comms note showing where to re‑enable labels • Refresh internal screenshots and quick‑start guides that show the app bar • Add a helpdesk macro with the Settings path ACCESSIBILITY • Screen readers still announce app names on focus/hover • Low‑vision users who prefer text can re‑enable labels in Settings WHY THIS MATTERS New or migrating users (e.g., from Google Workspace) may initially see “a row of symbols.” A quick onboarding tip reduces confusion and support tickets. ⏱️ CHAPTERS 00:00 What changed & why 00:30 Restore labels (Settings path) 01:00 Rollout & who’s affected (EDU excluded) 01:30 Admin & accessibility tips 02:00 Pros/cons & my take If this helped, subscribe to Modern Workspace Pro and visit https://mwpro.co.uk for daily Microsoft 365, Teams, and Copilot updates.
Teams Is Hiding App Names by Default, Fix in 10 Seconds [MC1226220]
Stay ahead with the latest Microsoft product updates for February 2026! In this 3-minute roundup, we cover the biggest changes across Windows 11, Microsoft 365, Azure, Power Platform, Power BI, and Dynamics 365. 🔹 Windows 11: Cross-Device Resume, Voice Access upgrades, Smart App Control toggle 🔹 Microsoft 365: Teams time zone sync, Outlook Copilot, SharePoint automation 🔹 Azure: Claude Opus 4.6 AI, Databricks Serverless, Sentinel Copilot Connector 🔹 Power Platform: Vibe AI upgrade, Managed Environments for Pipelines 🔹 Power BI: Copilot on mobile, PBIR format for Git & CI/CD 🔹 Dynamics 365: AI-driven ERP, licence enforcement, warehouse & finance updates Perfect for IT pros, consultants, and tech leaders. 📌 Subscribe to mwpro.co.uk for more updates and insights. #Microsoft365 #Windows11 #Azure #PowerPlatform #PowerBI #Dynamics365 #TechNews #MicrosoftUpdates #MWPro
Microsoft February 2026 Updates: Windows, M365, Azure & More
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Latest Comments

  1. Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026

    Really interesting update. It feels like the bigger story here is not just that another model has been added, but…

  2. Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026

    This is a helpful breakdown of what looks like a small UX change on the surface but has very real…

  3. AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026

    It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…

  4. AI Music Generator on GCP Release Notes: February 13, 202615 February 2026

    Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…

  5. Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026

    This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…

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