Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent [MC1187356]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent [MC1187356]

Message ID: MC1187356 We are announcing the ability to enable fully autonomous, real-time, multichannel customer support by leveraging the Customer Intent Agent's advanced AI capabilities in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025.How…
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Bringing Context Aware Intelligence to Power BI
Posted inPower BI

Bringing Context Aware Intelligence to Power BI

Ten years ago, Power BI entered the market and transformed how businesses interact with data. Before self-service BI, business users waited days, sometimes weeks, for IT teams to build reports and answer data questions. With the introduction of Power BI…