Posted inDynamics 365 Apps
![Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-olly-3755755-1024x683.webp "Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use intent to consult with a user [MC1127830]
Message ID: MC1127830 We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another representative in Dynamics 365 Contact Center. This feature will reach general availability on September 1, 2025.How does this affect…
![Dataverse, Power Platform – Snowflake (Preview) connector is available [MC1127067]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-olly-3760809-1024x683.webp "Dataverse, Power Platform – Snowflake (Preview) connector is available [MC1127067] 12")
![Dynamics 365 Customer Insights – Journeys – Create event portals with event registration details using Power Pages [MC1126999]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-scottwebb-1048049-1024x683.webp "Dynamics 365 Customer Insights - Journeys - Create event portals with event registration details using Power Pages [MC1126999] 13")
![Microsoft Copilot Studio – Upgraded support for Adaptive Cards in Copilot Studio [MC1126842]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-461169-1024x683.webp "Microsoft Copilot Studio – Upgraded support for Adaptive Cards in Copilot Studio [MC1126842] 14")
![Microsoft Dataverse – Enable auto-cleanup for jobs and logs to manage storage [MC1126840]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-69825-1024x683.webp "Microsoft Dataverse - Enable auto-cleanup for jobs and logs to manage storage [MC1126840] 15")
![Microsoft Copilot Studio – Upgraded support for adaptive cards in Copilot Studio [MC1126842]](https://mwpro.co.uk/wp-content/uploads/2025/06/metro-station-3714290_1920-1024x683.webp "Microsoft Copilot Studio – Upgraded support for adaptive cards in Copilot Studio [MC1126842] 16")