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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Consult, transfer securely for PSTN numbers, and IVR [MC1324991]
Message ID: MC1324991 We are announcing the ability to securely consult and transfer calls to non-Microsoft systems for PSTN numbers, and IVR in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026. How does this…
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