Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations [MC1315214]

Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations [MC1315214]

Message ID: MC1315214 We are announcing the ability for Customer service representatives (CSRs) to configure a secondary audio device for their sound setting personalization on the Digital Messaging channels in Dynamics 365 Contact Center. This feature will be available in…