Microsoft Whiteboard content is now viewable in Microsoft Purview eDiscovery [MC1273444]

Microsoft Whiteboard content is now viewable in Microsoft Purview eDiscovery [MC1273444]

Message ID: MC1273444 (Updated) Introduction To improve compliance and legal review workflows, Microsoft is enhancing how Microsoft Whiteboard content appears in Microsoft Purview eDiscovery. Based on customer feedback, Whiteboard artifacts returned in eDiscovery search sets can now be opened and…
(Updated) Microsoft Teams: Recently used emojis sync across devices [MC1256307]

(Updated) Microsoft Teams: Recently used emojis sync across devices [MC1256307]

Message ID: MC1256307 (Updated) Updated April 21, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re releasing an improvement to Microsoft Teams that syncs your recently used emojis and reactions across devices. With this update, users will…
Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Message ID: MC1287369 [Introduction]Live chat in Microsoft Teams enables small and medium businesses to connect with customers through a chat widget embedded on their websites. Website visitors can chat directly with business employees, who receive and manage these conversations in…
Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Message ID: MC1287358 We are announcing an update to the ability in Copilot Service Admin Center (CSAC) to update admin settings for transitioning customer service representatives (CSR) presence on missing and rejecting a notification in Dynamics 365 Contact Center. This…
(Updated) Microsoft Teams: Badging updates to help users find messages that count [MC1268911]

(Updated) Microsoft Teams: Badging updates to help users find messages that count [MC1268911]

Message ID: MC1268911 (Updated) Updated April 21, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re updating how Microsoft Teams calculates and displays badge counts to make it easier for users to find and clear messages…