Automatic recording and transcription for Teams Call Queues [MC1401299]
Posted inMicrosoft Teams

Automatic recording and transcription for Teams Call Queues [MC1401299]

Message ID: MC1401299 [What and Why] We're introducing automatic recording and transcription for Microsoft Teams Call Queues. This feature enables administrators to automatically record and transcribe calls handled by call queue representatives without manual action, supporting quality assurance and training…
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MC1393471: Copilot Cowork Now Generally Available with GPT‑5.5, Plugins, and Purview Integration
Posted inMicrosoft 365 Copilot

MC1393471: Copilot Cowork Now Generally Available with GPT‑5.5, Plugins, and Purview Integration

MWPRO IMPACT SCORE OPERATIONAL IMPACT 70 0 25 50 75 100 HIGH IMPACT • REVIEW RECOMMENDED Recommended Action: Review the update and plan any required actions before rollout. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience…
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(Updated) Microsoft Teams: Governance for built-in agents in the Teams admin center [MC1387573]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Governance for built-in agents in the Teams admin center [MC1387573]

Message ID: MC1387573 (Updated) Updated June 22, 2026: We have updated the timeline. Thank you for your patience. [What and Why]We are introducing a new governance experience in the Teams admin center that enables admins to manage built-in Teams agents in…
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