New feature Archives - Page 25 of 443

Dynamics 365 Contact Center – Use callback insights to optimize contact center operations [MC1265701]

Message ID: MC1265701 We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature provides…

Modern Workspace Pro 30 March 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Unify next‑step suggestions across Microsoft AI and custom agents [MC1265733]

Message ID: MC1265733 We are announcing the ability to surface recommended next steps for agents in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026.How does this affect me?The Unified Suggested Next Actions framework provides…

Modern Workspace Pro 30 March 2026New feature, Stay informedNo Comments

(Updated) Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses [MC1260710]

Message ID: MC1260710 (Updated) Updated March 27, 2026: We have updated the content and timeline. Thank you for your patience. [Introduction]We’re introducing a new capability in Workforce Insights agent that allows organizations to customize how managers are identified. This enhancement uses the…

Modern Workspace Pro 27 March 2026Admin impact, New feature, Stay informed, Updated message, User impactNo Comments

(Updated) Microsoft 365 Copilot: Create and view Outlook rules [MC1223821]

Message ID: MC1223821 (Updated) Updated March 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction]Outlook is adding new Microsoft 365 Copilot capabilities that let users create and view Inbox rules using natural language. This update helps users…

Modern Workspace Pro 27 March 2026Admin impact, New feature, Stay informed, Updated message, User impactNo Comments

(Updated) Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read [MC1193695]

Message ID: MC1193695 (Updated) Updated March 27, 2026: We have updated the content. Thank you for your patience. [Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag…

Modern Workspace Pro 27 March 2026Admin impact, New feature, Stay informed, Updated message, User impactNo Comments

Microsoft 365 suite SharePoint Online

(Updated) Targeted file and folder restores in Microsoft 365 Backup [MC1245216]

Message ID: MC1245216 (Updated) Updated March 27, 2026: We have updated the timeline to reflect that this feature has launched early. Thank you for your patience. [Introduction] Microsoft is introducing granular restore capabilities in Microsoft 365 Backup, allowing administrators to browse,…

Modern Workspace Pro 27 March 2026Admin impact, New feature, Plan for change, Updated messageNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…