(Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization [MC1162276]

(Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization [MC1162276]

Message ID: MC1162276 (Updated) Updated September 30, 2025: We have updated the title and timeline. Thank you for your patience.[Introduction:]To help users quickly identify external participants in Microsoft Teams and reduce the risk of oversharing sensitive information, we’re introducing Trust…
Dynamics 365 Contact Center – Use data masking to protect customer data [MC1162888]

Dynamics 365 Contact Center – Use data masking to protect customer data [MC1162888]

Message ID: MC1162888 We are announcing the ability to opt-in to protect your customers' sensitive data by enabling your customer service representatives to hide any personally identifiable information (PII) that customers inadvertently share in Dynamics 365 Contact Center. This feature…
(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]

(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]

Message ID: MC1148543 (Updated) Updated September 30, 2025: We have updated the timeline. Thank you for your patience.IntroductionWe’re introducing Teams Collaborative Notes (powered by Loop) in group chats across desktop and web experiences. This feature enables users to co-create and…