Posted inMicrosoft Teams
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use optimized setting to update presence [MC1146563]
Message ID: MC1146563 We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general availability on October 1, 2025.How does this affect me?With this feature, customer service representatives…

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