Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]

Message ID: MC1175088 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for Contact Center historical analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does…
(Updated) Microsoft Loop – Departed User Content Workflows for User-Owned Loop workspaces [MC929014]

(Updated) Microsoft Loop – Departed User Content Workflows for User-Owned Loop workspaces [MC929014]

Message ID: MC929014 (Updated) Updated October 17, 2025: We have updated the timeline. Thank you for your patience. Manage retention and deletion workflows for user-owned Loop workspaces such as Copilot Pages and the Loop personal workspace when users leave the…