Posted inSharePoint Online
![Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-jplenio-1119973-1024x683.webp "Dynamics 365 Customer Service - Automate case lifecycle tasks with Case Management Agent [MC1163794] 11")
Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]
Message ID: MC1163794 We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service.…
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