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Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server – updated date [MC1169038]

Message ID: MC1169038 We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature will reach general availability on December 12, 2025.How does this affect me?With this feature…

Modern Workspace Pro 9 October 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server – updated date [MC1169039]

Message ID: MC1169039 We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on December 15, 2025.How does this affect me?With this…

Modern Workspace Pro 9 October 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Use optimized setting to update presence [MC1168899]

Message ID: MC1168899 We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, customer service representatives…

Modern Workspace Pro 9 October 2025New feature, Stay informed

Microsoft Teams

Microsoft Teams: Apps now supported in Shared Channels [MC1168294]

Message ID: MC1168294 IntroductionWe’re excited to announce that Microsoft Teams now supports apps in Shared Channels. This update enables richer collaboration scenarios across teams and organizations by allowing users to add and use apps—including bots, tabs, and message extensions—directly within…

Modern Workspace Pro 9 October 2025Admin impact, New feature, Stay informed, User impact

New setting to pin Microsoft 365 Copilot and Companion apps to the Windows taskbar. [MC1168292]

Message ID: MC1168292 [Introduction]To improve access to Microsoft 365 Copilot and its productivity-enhancing companion apps, we’re introducing an update to the existing setting in the Microsoft 365 admin center. Admins can now pin the companion apps — People, File, and…

Modern Workspace Pro 9 October 2025Admin impact, New feature, Stay informed

Microsoft 365 apps

Microsoft 365 apps: Custom Engine Agents now available in Word, Excel, PowerPoint, and OneNote [MC1168289]

Message ID: MC1168289 We’re expanding Microsoft 365 Copilot extensibility in Office apps. Custom Engine Agents (CEAs) are now available in Word, Excel, PowerPoint, and OneNote. CEAs are partner-built agents that run on a developer’s service engine and connect into Copilot…

Modern Workspace Pro 8 October 2025Admin impact, New feature, Stay informed, User impact

MC1526468: Microsoft 365 Updates Guidance for Canada 2026 Time Zone Changes and Required Admin Actions

MC1473155: Microsoft Purview Adds RBAC Audit Logs for Permission Checks

MC1505607: Outlook Adds Rule-Based Automatic Replies Using Saved Templates

MC1483514: Dynamics 365 and Power Platform Add Staged Storage Validation for Dataverse-Only Tenants

MC1523076: Microsoft Teams Shifts Loop Meeting Notes Storage to Meeting Organizer’s OneDrive

MC1523090: Microsoft Teams Adds Side Conversations in Meeting Chat

MC1523086: Microsoft Teams Adds Alternate Text Support for OneDrive and SharePoint Images

MC1523085: Viva Insights Retires GitHub Copilot Opt-In Setting and Enables Metrics by Default

MC1523077: Teams Admin Center Adds AI-Powered Insights for Meeting Quality Analysis

MC1523087: Microsoft Teams Mobile Adds Copilot Access from Search on iOS and Android

Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server – updated date [MC1169038]

Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server – updated date [MC1169039]

Dynamics 365 Contact Center – Use optimized setting to update presence [MC1168899]

Microsoft Teams: Apps now supported in Shared Channels [MC1168294]

New setting to pin Microsoft 365 Copilot and Companion apps to the Windows taskbar. [MC1168292]

Microsoft 365 apps: Custom Engine Agents now available in Word, Excel, PowerPoint, and OneNote [MC1168289]

Modern Workspace Pro