New feature Archives - Page 470 of 553

Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries [MC1065842]

Message ID: MC1065842 We are announcing the ability to customize the formatting and headers of Case and Custom Record Summaries. This will help structure and present the content in the way you want to so that your users can get…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Microsoft Teams

(Updated) Microsoft Teams: New town hall event access policy [MC1047244]

Message ID: MC1047244 (Updated) Updated April 30, 2025: We have updated the timeline below. Thank you for your patience. Before this rollout, Microsoft Teams has one admin policy to control event access for webinars and town halls. After this rollout,…

Modern Workspace Pro 30 April 2025Admin impact, New feature, Stay informed, Updated message, User impactNo Comments

Microsoft Teams

(Updated) Microsoft Teams: Usage reports will include all town hall usage data in your tenant [MC1053648]

Message ID: MC1053648 (Updated) Updated April 30, 2025: We have updated the timeline below. Thank you for your patience. When town hall was released in Microsoft Teams, some columns of data related to each town hall event were missing in…

Modern Workspace Pro 30 April 2025Admin impact, New feature, Stay informed, Updated messageNo Comments

Power Platform

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Message ID: MC1065680 We are announcing the Analyze knowledge source usage for custom agents feature for Microsoft Copilot Studio. This feature introduces a chart and metrics that track how often your knowledge sources are used in conversations between your agent…

Modern Workspace Pro 30 April 2025New feature, Stay informed1

Power Platform

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Message ID: MC1065649 We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This feature delivers automated insights directly in Teams. With a pre-meeting prep card, you’ll stay informed about key…

Modern Workspace Pro 30 April 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Message ID: MC1065632 We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to set up automatic actions on messaging conversations with time-based SLAs to improve CSAT and boost representatives'…

Modern Workspace Pro 30 April 2025New feature, Stay informed1

Nieuwsradar EdTech – 2 jul 2026 - De Leertechnoloog on (Updated) Learning Agent in Microsoft 365 Copilot to become generally available [MC1319212]2 July 2026
[…] Microsoft 365 Copilot Learning Agent algemeen beschikbaar: AI-leercoach voor medewerkers in de werkp… […]
Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…

MC1417563: Power Platform Adds Latency Evaluation Checks to Governance and Administration

MC1417483: Dynamics 365 Customer Service Adds Option to Edit and Override Completed Evaluations

MC1417474: Dynamics 365 Sales Adds Copy Opportunity Feature for Repeat Deals

MC1417473: Dynamics 365 Contact Center Adds Bullseye Routing with User Groups for Tiered Assignment

Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for Analytics and Business Intelligence Platforms

MC1413302: Viva Engage Adds Discussion Post Previews for Content Validation Before Publishing

MC1413298: Microsoft Copilot Studio and Agent Roadmap Moves from Release Planner to Microsoft 365 Roadmap

MC1413299: Microsoft Planner Adds Custom Templates for Reusable Plans Across Microsoft 365 Groups

MC1413304: Viva Engage Adds Recent Feed in Home for Chronological Content View

MC1413301: SharePoint Advanced Management Adds Catalog Management for Custom Site Grouping

Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries [MC1065842]

(Updated) Microsoft Teams: New town hall event access policy [MC1047244]

(Updated) Microsoft Teams: Usage reports will include all town hall usage data in your tenant [MC1053648]

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Modern Workspace Pro