New feature Archives - Page 607 of 689

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Message ID: MC1065680 We are announcing the Analyze knowledge source usage for custom agents feature for Microsoft Copilot Studio. This feature introduces a chart and metrics that track how often your knowledge sources are used in conversations between your agent…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Power Platform

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Message ID: MC1065649 We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This feature delivers automated insights directly in Teams. With a pre-meeting prep card, you’ll stay informed about key…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Message ID: MC1065632 We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to set up automatic actions on messaging conversations with time-based SLAs to improve CSAT and boost representatives'…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Power Platform

Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams [MC1065646]

Message ID: MC1065646 We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This feature allows you to save AI-generated meeting summaries directly into your CRM without switching context.…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Power Platform

Microsoft Copilot Studio – Analyze action usage for agents [MC1065612]

Message ID: MC1065612 We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patterns, identify areas for improvement, and optimize performance for agents. This feature will reach general availability…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Message ID: MC1065557 We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets service representatives manage their sessions and live conversations in the Dynamics 365 Contact Center embedded experience with…

Modern Workspace Pro 30 April 2025New feature, Stay informed

MC1523076: Microsoft Teams Shifts Loop Meeting Notes Storage to Meeting Organizer’s OneDrive

MC1523090: Microsoft Teams Adds Side Conversations in Meeting Chat

MC1523086: Microsoft Teams Adds Alternate Text Support for OneDrive and SharePoint Images

MC1523085: Viva Insights Retires GitHub Copilot Opt-In Setting and Enables Metrics by Default

MC1523077: Teams Admin Center Adds AI-Powered Insights for Meeting Quality Analysis

MC1523087: Microsoft Teams Mobile Adds Copilot Access from Search on iOS and Android

MC1482800: Microsoft Teams Phone Agent Reaches General Availability with Usage-Based Billing via Copilot Credits

MC1521609: PowerPoint Copilot Adds Skill to Create Customer-Facing Sales Pitches

MC1521616: Microsoft Graph Adds APIs for Copilot Cost Management

MC1521606: PowerPoint Copilot Adds Skill to Create Project Kickoff Presentations

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams [MC1065646]

Microsoft Copilot Studio – Analyze action usage for agents [MC1065612]

Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Modern Workspace Pro