(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

Message ID: MC1158329 (Updated) Updated April 10, 2026: We have updated the timeline. Thank you for your patience. [Introduction:]We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will personalize responses using…
Engage events: Broadcast, meetings, and custom events with moderated feed and anonymous posting on web and mobile [MC1276513]

Engage events: Broadcast, meetings, and custom events with moderated feed and anonymous posting on web and mobile [MC1276513]

Message ID: MC1276513 [Introduction] We’re enhancing the Engage Events experience to provide a more comprehensive and interactive platform for organizational events. This update introduces Broadcast for large-scale produced events, Meetings-based Events, and new capabilities such as moderated feeds and anonymous…
Dynamics 365 Contact Center – Use Admin Agent to simplify setup tasks in contact center [MC1276450]

Dynamics 365 Contact Center – Use Admin Agent to simplify setup tasks in contact center [MC1276450]

Message ID: MC1276450 We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026.How does this affect me?This feature allows administrators to set up channels, routing, queues, AI agents, voice configurations,…
Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels [MC1276446]

Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels [MC1276446]

Message ID: MC1276446 We are announcing the ability to protect sensitive information in emails with data sensitivity labels in Dynamics 365 Customer Service. This feature will reach general availability on May 1, 2026.How does this affect me?This feature enables you…
(Updated) Microsoft 365 Copilot: Podcast voice interactions make audio experiences conversational [MC1183009]

(Updated) Microsoft 365 Copilot: Podcast voice interactions make audio experiences conversational [MC1183009]

Message ID: MC1183009 (Updated) Updated April 10, 2026: We have updated the timeline. This feature will be enabled for en-US only initially. Thank you for your patience. [Introduction:] Audio summaries help users absorb content quickly, but they’ve traditionally been passive, one-way…