Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server – updated date [MC1169038]

Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server – updated date [MC1169038]

Message ID: MC1169038 We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature will reach general availability on December 12, 2025.How does this affect me?With this feature…
Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server – updated date [MC1169039]

Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server – updated date [MC1169039]

Message ID: MC1169039 We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on December 15, 2025.How does this affect me?With this…
Microsoft Teams: Apps now supported in Shared Channels [MC1168294]

Microsoft Teams: Apps now supported in Shared Channels [MC1168294]

Message ID: MC1168294 IntroductionWe’re excited to announce that Microsoft Teams now supports apps in Shared Channels. This update enables richer collaboration scenarios across teams and organizations by allowing users to add and use apps—including bots, tabs, and message extensions—directly within…