MC1448701: Dynamics 365 Customer Service Adds Email Classification with Predefined Taxonomies for Case Management
Posted inDynamics 365 Apps

MC1448701: Dynamics 365 Customer Service Adds Email Classification with Predefined Taxonomies for Case Management

Dynamics 365 Customer Service - Classify emails in predefined taxonomy (categories and subcategories) Message ID: MC1448701 We are announcing the ability to classify emails in predefined taxonomy (categories and subcategories) for support automation with Case Management Agent in Dynamics 365…
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MC1187682: Microsoft Edge Adds Copilot Summarization and Contextual Grounding for Tabs, Documents, and YouTube Videos
Posted inMicrosoft 365 suite

MC1187682: Microsoft Edge Adds Copilot Summarization and Contextual Grounding for Tabs, Documents, and YouTube Videos

MWPRO IMPACT SCORE OPERATIONAL IMPACT 53 0 25 50 75 100 HIGH IMPACT • REVIEW RECOMMENDED Recommended Action: Review the update and plan any required actions before rollout. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience…
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