(Updated) Microsoft 365: Enrich profile cards with custom properties from third-party systems [MC1193692]

(Updated) Microsoft 365: Enrich profile cards with custom properties from third-party systems [MC1193692]

Message ID: MC1193692 (Updated) Updated June 2, 2026: We have updated the timeline. Thank you for your patience. We’re introducing the ability for organizations to customize Microsoft 365 profile cards by adding up to 10 custom properties sourced from external systems…
General availability of the Work IQ API with Copilot Credits billing [MC1332672]

General availability of the Work IQ API with Copilot Credits billing [MC1332672]

Message ID: MC1332672 [What and Why:] Work IQ API is reaching general availability (GA) on June 16, delivering production-ready, enterprise-grade intelligence built for agentic workloads. It provides the data, context, and tools agents need to operate with greater awareness and effectiveness…
(Updated) Microsoft Teams: Building‑level insights on the Teams Rooms Pro Management portal recommended actions page [MC1257308]

(Updated) Microsoft Teams: Building‑level insights on the Teams Rooms Pro Management portal recommended actions page [MC1257308]

Message ID: MC1257308 (Updated) Updated June 2, 2026: We have updated the timeline. Thank you for your patience. [Introduction]We’re adding new building‑level insights to the recommended actions page in the Teams Rooms Pro Management portal. This update helps IT admins identify…
Dynamics 365 Customer Service – Improve customer outcomes with Service Agent in Microsoft 365 Copilot [MC1331688]

Dynamics 365 Customer Service – Improve customer outcomes with Service Agent in Microsoft 365 Copilot [MC1331688]

Message ID: MC1331688 We are announcing the ability to improve customer outcomes with Service Agent for Microsoft 365 Copilot in Dynamics 365 Customer Service. This feature will reach general availability on June 30, 2026.How does this affect me? This feature…