Microsoft Entra ID Governance Account Discovery [MC1287372]

Microsoft Entra ID Governance Account Discovery [MC1287372]

Message ID: MC1287372 [Introduction] Microsoft Entra ID Governance now includes Account discovery, a new capability that helps administrators identify application accounts that exist outside of Microsoft Entra ID. Account discovery finds local and orphaned accounts in connected applications and identifies…
Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Microsoft Teams introduces efficiency mode to improve app responsiveness [MC1287373]

Message ID: MC1287373 [Introduction] Microsoft Teams is introducing Efficiency Mode, a performance-optimized experience designed for hardware-constrained devices. This change improves app responsiveness and meeting quality by adjusting resource usage based on device capabilities.This message applies to Teams for Windows desktop…
Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]

Message ID: MC1287369 [Introduction]Live chat in Microsoft Teams enables small and medium businesses to connect with customers through a chat widget embedded on their websites. Website visitors can chat directly with business employees, who receive and manage these conversations in…
Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Message ID: MC1287358 We are announcing an update to the ability in Copilot Service Admin Center (CSAC) to update admin settings for transitioning customer service representatives (CSR) presence on missing and rejecting a notification in Dynamics 365 Contact Center. This…
Microsoft Teams: Shared voicemails for call queues will be easier to manage [MC1287371]

Microsoft Teams: Shared voicemails for call queues will be easier to manage [MC1287371]

Message ID: MC1287371 [Introduction]We’re improving how shared voicemails for Call Queues are managed in Microsoft Teams. Previously, shared voicemail messages were primarily accessed in Outlook, with limited visibility in Teams. This update brings shared voicemail management directly into the Queues…