(Updated) Microsoft 365 Copilot: Planner Agent rename and rollout to premium and basic plans [MC1250279]
Posted inPlanner

(Updated) Microsoft 365 Copilot: Planner Agent rename and rollout to premium and basic plans [MC1250279]

Message ID: MC1250279 (Updated) Updated April 2, 2026: We have updated the content. Thank you for your patience. [Introduction]Beginning in mid‑March 2026, Microsoft Planner will update the agent experience to align naming with Microsoft 365 Copilot and expand availability. As part…
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Microsoft Teams: AI Interpreter (simultaneous) quality improvements and new Traditional Chinese support [MC1267977]
Posted inMicrosoft Teams

Microsoft Teams: AI Interpreter (simultaneous) quality improvements and new Traditional Chinese support [MC1267977]

Message ID: MC1267977 [Introduction]We’re updating AI Interpreter in Microsoft Teams to deliver more accurate and consistent real-time interpretation. These improvements enhance recognition of people’s names and common industry terminology, and Interpreter will now use your organization’s Custom Dictionary from the…
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Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]

Message ID: MC1267957 We are announcing the ability to get queue availability data from customer service representative availability APIs in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This…
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