Stay informed Archives - Page 268 of 550

Dynamics 365 Customer Service – New timeout rules logic for Representative Non-Response time and open state conversation [MC1165529]

Message ID: MC1165529 We are announcing new timeout rules logic for Representative Non-Response Time and open state conversations in Dynamics 365 Customer Service. This feature will reach general availability on November 3, 2025. How does this affect me? We are…

Modern Workspace Pro 4 October 2025New feature, Stay informedNo Comments

Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

Message ID: MC1165054 [Introduction:]Microsoft is enhancing Copilot (Microsoft 365) with Context IQ (CIQ), a set of AI capabilities that allows users to search for, select, and insert relevant enterprise or personal data directly into their prompts or conversations. When writing…

Modern Workspace Pro 4 October 2025Admin impact, New feature, Stay informed, User impactNo Comments

Exchange Online

(Updated) Microsoft Outlook: Declarative Agents in Copilot Chat coming to classic Outlook for Windows [MC1162288]

Message ID: MC1162288 (Updated) Updated October 3, 2025: We have updated the timeline. Thank you for your patience.[Introduction:]To enhance the extensibility of Microsoft 365 Copilot, we’re introducing support for Declarative Agents in Copilot Chat within classic Outlook for Windows. Declarative Agents…

Modern Workspace Pro 3 October 2025Admin impact, New feature, Stay informed, Updated message, User impactNo Comments

(Updated) Microsoft 365 Copilot: The chat experience will offer better search refinement in the CIQ menu “Files” tab [MC1048631]

Message ID: MC1048631 (Updated) Updated October 3, 2025: We have updated the timeline. Thank you for your patience. Coming soon to the chat experience in Microsoft 365 Copilot (formerly BizChat): Users will be able to use a File type filter and…

Modern Workspace Pro 3 October 2025New feature, Stay informed, Updated message, User impactNo Comments

OneDrive: Simplified file transfer for departing employees [MC1164381]

Message ID: MC1164381 Introduction We’re introducing enhancements to OneDrive that simplify the process of managing files when employees leave your organization. These updates improve visibility, streamline bulk transfers, and help ensure important content remains accessible and shared appropriately.This feature is…

Modern Workspace Pro 3 October 2025Admin impact, New feature, Stay informed, User impactNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Use representatives for commercial proactive engagement [MC1163122]

Message ID: MC1163122 (Updated) Update: Release of this feature has been postponed; we will announce a new date in the future. We are announcing the ability to create proactive engagements within Dynamics 365 Contact Center that complies with the Telephone…

Modern Workspace Pro 3 October 2025New feature, Stay informed, Updated messageNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…