Dynamics 365 Customer Insights – Journeys – Explore and optimize journeys with Marketing Research Agent [MC1396208]

Dynamics 365 Customer Insights – Journeys – Explore and optimize journeys with Marketing Research Agent [MC1396208]

Message ID: MC1396208 We are announcing the ability to dynamically analyze marketing execution and journey performance using natural language with the Marketing Research Agent in Dynamics 365 Customer Insights - Journeys. This feature will be available for public preview on…
(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

Message ID: MC1229954 (Updated) Updated June 18, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Microsoft is introducing Microsoft 365 Copilot Chat within Microsoft Forms, along with a new Forms Agent integration tailored to help creators design, distribute,…
(Updated) Outlook Mobile: Follow a meeting option [MC1248393]

(Updated) Outlook Mobile: Follow a meeting option [MC1248393]

Message ID: MC1248393 (Updated) Updated June 17, 2026: We have updated the timeline. Thank you for your patience. [Introduction]We’re introducing a new Follow option for meetings in Outlook Mobile.  This feature helps users stay informed when they cannot attend by prompting…
Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]

Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]

Message ID: MC1395008 We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature will reach general availability on July 17, 2026.How does this affect me?This feature introduces the ability for…
Microsoft Teams: Interpreter simultaneous mode enhancements [MC1395010]

Microsoft Teams: Interpreter simultaneous mode enhancements [MC1395010]

Message ID: MC1395010 [What and Why]We're introducing enhancements to Interpreter in Microsoft Teams simultaneous mode to improve multilingual meeting clarity and administrative control. These updates expand voice options to improve speaker differentiation, reduce visual distractions for non-Interpreter users, provide audio…