(Updated) Microsoft Copilot Analytics: Data export public preview for Copilot metrics in the Copilot dashboard [MC1173208]

(Updated) Microsoft Copilot Analytics: Data export public preview for Copilot metrics in the Copilot dashboard [MC1173208]

Message ID: MC1173208 (Updated) Updated February 2, 2026: We have updated the timeline. This post has also been updated to remind customers that this feature is default-on for Copilot Dashboard users with full company-level data access. The export output remains…
Dynamics 365 Contact Center – Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225452]

Dynamics 365 Contact Center – Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225452]

Message ID: MC1225452 We are announcing the ability to leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect…