Posted inMicrosoft 365 apps
![Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-timmossholder-1154739-1024x683.webp "Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934]
Message ID: MC1107934 We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need to consult first in Dynamics 365 Contact Center. This feature will reach general availability on July…
![(Updated) New Microsoft Outlook for Windows and Outlook for the web: Jump to a message in the message list [MC1066439]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-joaojesusdesign-921294-1024x683.webp "(Updated) New Microsoft Outlook for Windows and Outlook for the web: Jump to a message in the message list [MC1066439] 12")
![Microsoft Teams: Compact notification size for users [MC1107491]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-69825-1024x683.webp "Microsoft Teams: Compact notification size for users [MC1107491] 13")
![Microsoft 365 admin center: Usage reports to manage metered consumption costs for Microsoft 365 Copilot Chat (preview) [MC1069563]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-roger-brown-3435524-5127235-1024x683.webp "Microsoft 365 admin center: Usage reports to manage metered consumption costs for Microsoft 365 Copilot Chat (preview) [MC1069563] 14")
![(Updated) Microsoft Outlook for iOS/Android: Large audience warnings for users [MC1041964]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-zachtheshoota-1888883-1024x683.webp "(Updated) Microsoft Outlook for iOS/Android: Large audience warnings for users [MC1041964] 15")
![Microsoft Dataverse – Use Dataverse table data as knowledge in Copilot agents [MC1107451]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-66869-1024x683.webp "Microsoft Dataverse – Use Dataverse table data as knowledge in Copilot agents [MC1107451] 16")