Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

Message ID: MC1158329 (Updated) Updated October 23, 2025: We have updated the timeline for GA rollout. Thank you for your patience. [Introduction:]We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will…

Modern Workspace Pro 23 October 2025Admin impact, Feature update, Stay informed, Updated message, User impact

Power Apps

Power Apps – Process maps as a part of your plan [MC1178439]

Message ID: MC1178439 We are announcing the ability to use process maps as a part of your plan in Power Apps. This feature will reach general availability on November 14, 2025.How does this affect me?This feature update allows the Plan…

Modern Workspace Pro 23 October 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…

Modern Workspace Pro 23 October 2025New feature, Stay informed, Updated message

Amazon Web Services

Amazon EC2 I8g instances now available in additional AWS regions

AWS is announcing the general availability of Amazon EC2 Storage Optimized I8g instances in Europe (London), Asia Pacific (Singapore), and Asia Pacific (Tokyo) regions. I8g instances offer the best performance in Amazon EC2 for storage-intensive workloads. I8g instances are powered…

Modern Workspace Pro 23 October 2025

Amazon Web Services

Amazon Connect now supports threaded views and includes conversation history in agent replies

Amazon Connect now includes the conversation history in agent replies and introduces threaded views of email exchanges, making it easier for both agents and customers to maintain context and continuity across interactions. This enhancement provides a more natural and familiar…

Modern Workspace Pro 23 October 2025

Microsoft 365 apps

Microsoft Outlook: Enhanced search experience with Copilot in Classic Outlook [MC1176366]

Message ID: MC1176366 (Updated) We’re introducing a new Copilot experience in Classic Outlook to help users get more value from their search results. After executing a search, users will see an entry point to the Copilot side pane, where they…

Modern Workspace Pro 23 October 2025Admin impact, New feature, Plan for change, User impact