Amazon Connect Cases is now available in the Africa (Cape Town) AWS region. Amazon Connect Cases provides built-in case management capabilities that make it easy for your contact center agents to create, collaborate on, and quickly resolve customer issues that…

Amazon Kinesis Video Streams (Amazon KVS) is now available in Europe (Spain), Asia Pacific (Malaysia), Middle East (Bahrain) regions. Amazon KVS is a fully managed AWS service that enables you to securely stream, process, and store video and time-encoded data…

AWS Clean Rooms now publishes events to Amazon EventBridge for status changes in a Clean Rooms collaboration, delivering real-time insights to collaboration creators and analysis runners. Collaboration creators are notified of changes to collaborations and memberships, and analysis runners are…

Amazon Q Developer CLI announces custom agents which enable you to customize the CLI agent to perform specialized tasks such as code reviews and troubleshooting more effectively. You can define a custom agent by creating a configuration file that specifies…