Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Message ID: MC1392339 We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will reach general availability on July 13, 2026.How does this affect me?This feature provides a single, shared…
(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

Message ID: MC1288532 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re enhancing Customer Connect in Microsoft Teams by adding appointment booking, enabling customers to book follow-up meetings directly from your business website.…
(Updated) Microsoft Teams town halls now support backup Real-Time Messaging Protocol (RTMP) streams [MC1261595]

(Updated) Microsoft Teams town halls now support backup Real-Time Messaging Protocol (RTMP) streams [MC1261595]

Message ID: MC1261595 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] To improve reliability for large-scale live events, Microsoft Teams town halls will soon support a backup Real-Time Messaging Protocol (RTMP) stream. RTMP…
(Updated) Microsoft 365 Copilot Apps installation on devices with Microsoft 365 Apps [MC1152323]

(Updated) Microsoft 365 Copilot Apps installation on devices with Microsoft 365 Apps [MC1152323]

Message ID: MC1152323 (Updated) Updated June 15, 2026: We have updated the content and timeline. Thank you for your patience.  Starting June 2026, we will resume the automatic installation of the Microsoft 365 Copilot app to eligible devices with the…