Posted inMicrosoft 365 apps Microsoft Teams
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent [MC1338796]
Message ID: MC1338796 We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026.How does this affect me?The quality evaluation skill of the…










![Dynamics 365 Contact Center - Real time coaching with Quality Assurance Agent [MC1338796] 36 Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent [MC1338796]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-anthony-derosa-39577-211816-1024x683.webp)

![Microsoft Teams PowerShell: Web Account Manager (WAM) becomes the default authentication broker [MC1338817] 38 Microsoft Teams PowerShell: Web Account Manager (WAM) becomes the default authentication broker [MC1338817]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-25626593-1024x683.webp)
![(Updated) Microsoft 365 Copilot: Updated handling of entity inserts in the Copilot Chat input box [MC1230892] 39 (Updated) Microsoft 365 Copilot: Updated handling of entity inserts in the Copilot Chat input box [MC1230892]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-magda-ehlers-pexels-1329310-1024x683.webp)
![Microsoft Teams: Town hall chat messages now support up to 500 characters [MC1338829] 40 Microsoft Teams: Town hall chat messages now support up to 500 characters [MC1338829]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-karolina-grabowska-4194852-1024x683.webp)
![(Updated) Microsoft 365 Copilot: Content Sources in Copilot Chat [MC1127230] 41 (Updated) Microsoft 365 Copilot: Content Sources in Copilot Chat [MC1127230]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-goumbik-1414130-1024x683.webp)
