Dynamics 365 Contact Center – Quality Evaluation Agent evaluation criteria versioning [MC1225430]

Dynamics 365 Contact Center – Quality Evaluation Agent evaluation criteria versioning [MC1225430]

Message ID: MC1225430 We are announcing Quality Evaluation Agent evaluation criteria versioning in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect me? This feature enables supervisors to update published evaluation…
Dynamics 365 Customer Service – Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225438]

Dynamics 365 Customer Service – Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225438]

Message ID: MC1225438 We are announcing Quality Evaluation Agent Evaluation Criteria Extensibility in Dynamics 365 Customer Service. This feature will reach general availability on February 6, 2026. How does this affect me? This feature enables organizations to enforce a shared…
(Updated) Microsoft Teams: Network Device Interface (NDI) automatic binaries update for macOS [MC1192253]

(Updated) Microsoft Teams: Network Device Interface (NDI) automatic binaries update for macOS [MC1192253]

Message ID: MC1192253 (Updated) Updated January 30, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re introducing automatic installation and updates for the Network Device Interface (NDI) in Microsoft Teams on macOS devices. NDI allows organizations to…