Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…

Modern Workspace Pro 23 October 2025New feature, Stay informed, Updated messageNo Comments

Amazon Web Services

Amazon EC2 I8g instances now available in additional AWS regions

AWS is announcing the general availability of Amazon EC2 Storage Optimized I8g instances in Europe (London), Asia Pacific (Singapore), and Asia Pacific (Tokyo) regions. I8g instances offer the best performance in Amazon EC2 for storage-intensive workloads. I8g instances are powered…

Modern Workspace Pro 23 October 2025No Comments

Amazon Web Services

Amazon Connect now supports threaded views and includes conversation history in agent replies

Amazon Connect now includes the conversation history in agent replies and introduces threaded views of email exchanges, making it easier for both agents and customers to maintain context and continuity across interactions. This enhancement provides a more natural and familiar…

Modern Workspace Pro 23 October 2025No Comments

Microsoft 365 apps

Microsoft Outlook: Enhanced search experience with Copilot in Classic Outlook [MC1176366]

Message ID: MC1176366 (Updated) We’re introducing a new Copilot experience in Classic Outlook to help users get more value from their search results. After executing a search, users will see an entry point to the Copilot side pane, where they…

Modern Workspace Pro 23 October 2025Admin impact, New feature, Plan for change, User impactNo Comments

Amazon Web Services

AWS Secret-West Region is now available

Amazon Web Services (AWS) is excited to announce the launch of our second Secret Region - AWS Secret-West. With this launch, AWS now offers two regions capable of operating mission-critical workloads at the Secret U.S. security classification level. AWS Secret-West…

Modern Workspace Pro 23 October 2025No Comments

Cloudflare WAF

WAF – WAF Release – 2025-10-23 – Emergency

This week highlights enhancements to detection signatures improving coverage for vulnerabilities in Adobe Commerce and Magento Open Source, linked to CVE-2025-54236. Key Findings This vulnerability allows unauthenticated attackers to take over customer accounts through the Commerce REST API and, in…

Modern Workspace Pro 23 October 2025No Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]