Amazon Connect now expands agentic voice speech-to-speech experiences to three additional AWS Regions: Asia Pacific (Seoul), Asia Pacific (Singapore), and Europe (Frankfurt), along with new locales including Australian English, British English, Singaporean English, Spanish, French, German, Italian, and Korean. With…

Today, AWS announces the general availability of Amazon Elastic Compute Cloud (Amazon EC2) G7e instances in AWS Local Zones in Los Angeles, California. G7e instances feature NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs and 5th generation Intel Xeon Scalable…

Amazon Connect now enables you to automatically pass customer context to personalize self-service experiences from the moment a call connects. When a customer initiates a call from a website, mobile app, or notification link, you can automatically pass context, such…

AWS Backup now supports Amazon Redshift Serverless namespaces and Amazon Aurora DSQL clusters as resource types in AWS Organizations backup policies. Organization administrators can now define backup policy rules that directly target these resource types across member accounts. Previously, backing…