Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect dashboards now support filtering metrics based on custom business dimensions

Amazon Connect dashboards now support filtering metrics based on custom business dimensions such as business divisions, product lines, or customer segments. Using predefined attributes, you can create business dimensions to filter metrics helping you customize the dashboards based on your…

Modern Workspace Pro 29 December 2025No Comments

Google Cloud Platform

GCP Release Notes: December 25, 2025

Google Cloud VMware Engine Announcement VMware Engine ve2 nodes are now available in the Milan, Italy (europe-west8-b) zone in the Milan, Italy, Europe region (europe-west8). Source: Google Cloud Platform Latest Posts

Modern Workspace Pro 28 December 2025No Comments

Amazon Web Services

Amazon Connect expands automated agent performance evaluations to 5 additional languages

Amazon Connect now automates agent performance evaluations in Portuguese, French, Italian, German, and Spanish using generative AI. Managers define custom evaluation criteria in natural language and receive AI-generated evaluations with justifications in their preferred language. Performance evaluations also supports cross-language…

Modern Workspace Pro 26 December 2025No Comments

Google Cloud Platform

GCP Release Notes: December 24, 2025

AlloyDB for PostgreSQL Change The extension vector, which includes pgvector functions and operators, is updated to version 0.8.1. Google SecOps Announcement Understand your Google SecOps billing components A new document is available that helps you understand your Google Security Operations…

Modern Workspace Pro 25 December 2025No Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent [MC1204658]

Message ID: MC1204658 We are announcing the ability to test how well the Case Management Agent is performing with field prediction in Dynamics 365 Customer Service. This feature will reach general availability on January 23, 2026.How does this affect me?Simulation…

Modern Workspace Pro 24 December 2025New feature, Stay informedNo Comments

Power Platform

Microsoft 365 Copilot for Service – Create case records from customer emails with one click [MC1204498]

Message ID: MC1204498 We are announcing the ability to create case records from customer emails within Outlook in Microsoft 365 Copilot for Service. This feature will reach general availability on January 1, 2026.How does this affect me?This feature provides the…

Modern Workspace Pro 24 December 2025New feature, Stay informedNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…