Modern Workspace Pro

Amazon Connect now provides metrics that measure completion of agent performance evaluations, improving manager productivity and evaluation consistency. Businesses can monitor if the required number of evaluations for their agents have been completed, ensuring compliance with internal policies (e.g., complete…

Amazon Kinesis Video Streams now offers the ability to stream real-time audio and video to multiple concurrent viewers via WebRTC, while also recording video and audio from the session to the cloud for storage, playback, and analytical processing. With this…

Amazon Relational Database Service (RDS) for PostgreSQL now supports the latest minor versions 17.7, 16.11, 15.15, 14.20, and 13.23. We recommend that you upgrade to the latest minor versions to fix known security vulnerabilities in prior versions of PostgreSQL, and…

AWS is announcing the general availability of Amazon EC2 Storage Optimized I8g instances in Asia Pacific (Seoul) and South America (Sao Paulo) regions. I8g instances offer the best performance in Amazon EC2 for storage-intensive workloads. I8g instances use the latest…