(Updated) Viva Engage Planned Maintenance [MC1130382]

Message ID: MC1130382 (Updated)

Updated August 8, 2025: We have updated the content and timeline. Thank you for your patience.

To ensure continued reliability and performance, Viva Engage will undergo planned maintenance. During this period, Viva Engage will operate in read-only mode. Users will be able to view posts, messages, storylines, and communities, but will be unable to create posts, reply to conversations, post to their storyline, or make edits. Any attempt to perform these actions will result in error messages.

While the maintenance is timed outside typical business hours to minimize disruption, global users may experience varying levels of impact. We recommend reviewing your schedule in advance, as no workarounds will be available during the maintenance windows. This is the first of two planned maintenance windows.

[When this will happen:]

We have maintenance planned for Viva Engage:

• Maintenance Window: Starting Friday, August 15th, 2025, at 18:00 UTC. The maintenance window will last approximately 6 hours. This is the first of two planned maintenance windows.

[How this will affect your organization:]

During these maintenance windows, Viva Engage will operate in read-only mode. Users will be able to view posts, messages, storylines, and communities, but will be unable to:

• Create new posts
• Reply or react to posts
• Create or edit communities
• Perform any other write-related actions

When users attempt these actions during the maintenance windows, they will see error messages such as:

• “Your message wasn’t posted, please try again soon.”
• “Sorry, something went wrong, please try again soon.”

This maintenance is planned outside of normal business hours to help minimize any impact to your organization.

For organizations with users around the globe, we recognize that “outside of normal business hours” might affect you differently. We apologize for the impact this may have on your users. We are working hard to improve Viva Engage and to minimize these maintenance windows.

[What you need to do to prepare:]

During these planned maintenance windows, please plan accordingly. No specific workaround is applicable.

Source: Microsoft

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