Track notifications delivery for Storyline Announcements in Viva Engage [MC1301833]

Message ID: MC1301833

[Introduction]

A new Notifications Delivery Tracker is now available for Storyline Announcements in Viva Engage. Storyline in Viva Engage is a personal publishing and communications experience that allows leaders and employees to share updates and announcements directly with their audience across Microsoft 365.

This new capability provides communicators with real-time visibility into the delivery status of announcement notifications—helping ensure critical updates are delivered as expected and improving confidence in communications reach. With this tracker, communicators can monitor when notifications are preparing, sending, and have completed delivery after an announcement is published.

[When this will happen:]

General Availability (Worldwide): Rollout will begin in mid-May 2026 and is expected to complete by late May 2026.

[How this affects your organization:]

Who is affected:

• Communicators and leaders publishing Storyline announcements in Viva Engage
• Admins monitoring usage and adoption of Viva Engage analytics

What will happen:

• A new Notifications Delivery Tracker will be available in Conversation Analytics page for Storyline announcements.
• The tracker will display real-time notification delivery status (preparing, sending, completed).
• The tracker is accessible on the Conversation Analytics page after publishing an announcement.
• It reflects notification delivery progress, including:
  • When an announcement is posted.
  • When notifications are processed.
  • When notifications are successfully delivered.
• Delivery visibility will include multiple channels:
  • Email
  • Microsoft Teams
  • Viva Engage
  • Mobile push notifications
• There is no change to user publishing workflows—this enhances visibility post-publish.

[What you can do to prepare:]

• No admin action is required.
• Inform communicators and leaders in your organization about this new visibility feature.
• Update internal documentation or training materials related to Viva Engage Storyline announcements (if applicable).
• Review Conversation Analytics to understand how this feature can support communication effectiveness.

[Compliance considerations:]

The feature enhances reporting visibility in Viva Engage by adding delivery tracking to Conversation Analytics. This is an additive reporting capability and does not change underlying compliance data handling.

Source: Microsoft

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